Safeguarding Policy
How we protect children and adults at risk across every programme and partnership.
Operating With Integrity
Our Policies
We are accountable to the people we serve and the people who fund us — so we publish the standards we hold ourselves to.
These policies guide how we operate day to day, from how we handle your data to how we approve spending in the field. Together they safeguard our donors, our beneficiaries and our staff, and they are reviewed by our trustees every year.
Coming Soon
Complaints Policy
How to raise a concern with us and the timescales we work to when responding.
Financial Controls Policy
The checks, approvals and audit trail applied to every pound we receive and spend.
Data Protection & Privacy Policy
What personal data we hold, why we hold it and your rights under UK GDPR.
Cookie Policy
The cookies this website uses and how you can control them.
Terms & Conditions
The terms that apply when you use this website or make a donation.
100% Donations Policy
How we ensure your donation reaches the cause you chose, in full.
Volunteer Policy
What volunteers can expect from us, and what we ask of them.
If you have a question about any of our policies, or need a document in another format, contact us and our team will be glad to help.